MCP is available
Connect ChatGPT or Claude to your WhatsApp team inbox with MCP
WATeamInbox now has a remote MCP server. Connect Claude, ChatGPT, Cursor, or your own agent to search conversations and use approved inbox tools.
Read articleWATeamInbox blog
Notes for teams that
answer customers together.
Advice on assigning conversations, handing off replies, moving beyond a shared phone, and running WATeamInbox on your own server.
Latest posts
8 articles
Mobile guide
How to install WATeamInbox as an app on iPhone and Android
A step-by-step guide to installing WATeamInbox as a Progressive Web App, using it on mobile, enabling notifications, and fixing common install issues.
Read articleCloud launch
WATeamInbox Cloud is ready
WATeamInbox Cloud is now available for teams that want a managed WhatsApp shared inbox without running the server themselves.
Read articleSupport teams
Multi-agent WhatsApp inbox for support teams
A simple operating model for several support agents sharing one WhatsApp inbox: triage, assignment, notes, roles, and shift handoffs.
Read articleSelf-hosting
How to self-host a WhatsApp team inbox
How to prepare, test, and operate a self-hosted WATeamInbox deployment, including its services, backups, access, and WhatsApp connection risks.
Read articleEvaluation guide
Open-source WhatsApp shared inbox: what to look for
A checklist for evaluating an open-source WhatsApp shared inbox, covering team access, licensing, deployment, backups, and connection risks.
Read articleTeam workflow
WhatsApp team inbox vs sharing a phone
A practical comparison of passing around a business phone and giving the team a shared WhatsApp inbox with assignments, notes, and roles.
Read articleExplainer
What is a WhatsApp team inbox?
How a WhatsApp team inbox helps several people answer one business number, with assignments, notes, permissions, and shared history.
Read article