01
For small teams
Starter
For one WhatsApp number and the people who answer it together.
39US dollars / month
- 1WhatsApp connection
- 5teammates included
- 10 GBmedia storage
WATeamInbox Cloud
Pick a plan for
the team you have now.
Every plan includes the same shared inbox features. Choose by the number of WhatsApp connections, teammates, and media storage your team needs.
Start with a 7-day Starter trial. No card required. Paid plans are billed monthly in USD; taxes may apply. Plans are prepaid, so unused time is not refunded—see refunds and cancellation.
Cloud plans
02
For multi-number teams
Team
For teams handling several WhatsApp numbers or a busier inbox.
89US dollars / month
- 3WhatsApp connections
- 10teammates included
- 30 GBmedia storage
03
For larger operations
Business
For teams that need higher connection, seat, and storage limits.
199US dollars / month
- 10WhatsApp connections
- 25teammates included
- 100 GBmedia storage
Each account includes one 7-day Starter trial workspace—no card required. Additional workspaces require a paid plan. Subscribe to Starter or move to Team at any time. For Business, message us first so we can review your setup and capacity.
Included in every plan
The same inbox features at every team size.
Shared conversations
Read messages, earlier replies, contact details, and supported media in one thread.
Ownership and handoffs
Assign conversations, leave notes for teammates, and control access with workspace roles.
Workflow tools
Find conversations with tags and search, save common replies, schedule messages, and export data.
Managed operation
We host the application and handle updates, so your team does not need to run the stack.
AI agents
Connect Claude, ChatGPT, or Cursor to your workspace over MCP. An agent can only do what the token owner's role already allows.
Add-ons
Need more of one thing?
Add a connection, teammate, or storage without moving to another plan. New capacity becomes available after payment.
Extra connection$20 / month
Extra teammate$6 / month
25 GB media$5 / month
Refunds and cancellation
Prepaid monthly, with no partial refunds.
Every Cloud plan is billed one month at a time, in advance. There is no long-term commitment, and there are no partial refunds or prorated credits for the part of a month you do not use.
- Billing
- Each paid workspace renews on its monthly billing date in USD until its subscription is cancelled. Applicable taxes are added at checkout.
- Deleting a workspace
- Deleting a Cloud workspace cancels that workspace's subscription at the same time. Billing stops and the workspace is no longer served, but the remaining days of the current month are not refunded or credited.
- Downgrades and add-ons
- Removing an add-on or moving to a lower plan takes effect at the next renewal. The current month stays as billed, with no mid-cycle refund or prorated credit.
- Refunds
- Payments are not refundable, except for duplicate charges, billing errors, and refunds that applicable consumer law requires. If a charge looks wrong, email [email protected] or message us on WhatsApp and we will check it.
Deleting a workspace also removes its conversations and data through the process described in our privacy policy, so export anything you need before deleting.
Pricing questions
Plans, billing, and self-hosting.
Is there a free Cloud trial?
Yes. Each account receives Starter capacity for 7 days on its first trial workspace, with no card required. Additional workspaces require a paid plan. A WhatsApp number already used in a free trial cannot be reused for another free trial.
Can I try the open-source edition instead?
Yes. The application is MIT-licensed, and you do not need a Cloud subscription to run it. Start with the self-hosting documentation.
Do AI agents cost extra?
No. The remote MCP server is included on every plan and in the open-source edition, with no separate agent fee or seat. Each client connects with a workspace token, and the token inherits the permissions of the role that created it. Read the setup guide.
Can I change plans later?
Yes. Upgrades and add-ons use the billing flow. A downgrade can proceed only when your current usage fits the lower plan, and is scheduled for the end of the billing period.
Do you offer refunds or prorated credits?
No. Plans and add-ons are prepaid monthly, and we do not issue partial refunds or prorated credits for unused time—including when a workspace is deleted part-way through a billing period. Read how refunds and cancellation work, or email [email protected] if a charge looks wrong.
What happens to billing if I delete my workspace?
Deleting a Cloud workspace cancels its subscription at the same time, so billing stops there and the workspace is no longer served. The unused part of the current month is not refunded or credited, and workspace data is removed through the deletion process in our privacy policy, so export anything you need first.
Is annual billing available?
Not currently. Public Cloud pricing is monthly.
Why does Business say “Contact on WhatsApp”?
Business onboarding is currently operator-reviewed. Message us on WhatsApp at +65 8404 2683 to discuss your team and capacity needs.
Is WATeamInbox affiliated with WhatsApp?
No. WATeamInbox is independent and is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta.
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