AvailableLinked device
Pair with a QR code, sync conversation history, and reply from the shared inbox.
Omnichannel team inbox
Stop asking,“Who’s replying?”
WATeamInbox brings WhatsApp linked-device and Telegram Bot conversations into one inbox. See who owns each conversation, leave notes for handoffs, and pick up where a teammate left off.
For support, sales, and operations teams working across customer channels.
No card required for the trial. Start with one channel connection and five teammate seats. Want to host it yourself? The full application is MIT-licensed.
Every conversation has an owner.
WhatsApp + TelegramAssignments and notesCloud or self-hosted
Channel coverage
Two channels now.
One spine for what comes next.
Keep the team workflow consistent while each provider keeps its own identity, delivery state, and capabilities.
AvailableBot API
Telegram
Connect a bot, receive customer messages, and manage replies with the same team workflow.
Planned integrationsWhatsApp Cloud APIEmailMessengerInstagram
Planned integrations are roadmap direction, not currently available features.
Cloud or self-hosted
Use it without running servers. Or run it yourself.
Cloud is the quickest way to start. The same team inbox is also open source, so you can deploy it on infrastructure you control.
01
Open source · MIT licensed
Self-host WATeamInbox
Download the code, deploy the stack, and keep the application and its data on infrastructure you operate.
- MIT-licensed application code
- Docker-based deployment guide
- Your team handles updates and backups
02
Managed service · Available now
WATeamInbox Cloud
Create a workspace, connect WhatsApp or Telegram, and invite your team. We run the application and ship the updates.
- No server setup
- One 7-day Starter trial per account, no card required
- Monthly plans from $39 after the trial
Day-to-day work
What changes when
the inbox is shared.
Read the thread before you answer
See the messages, contact details, and earlier replies in one place—even when another teammate handled the customer yesterday.
Assign the conversation
Put a teammate’s name on it. Everyone can see who is handling the reply, so customers do not get two answers—or none.
Leave a note for the next person
Add the detail that does not belong in the customer chat: what is pending, what was approved, or who needs to follow up.
Set up Cloud
Your team can be in the inbox today.
Start with 7 days of Starter capacity, no card required. Each account receives one trial workspace; additional workspaces require a paid plan. Connect WhatsApp with a QR code or add a Telegram bot, then invite the teammates who answer customers with you.
Start your free trial- 01Create your workspace
Register, verify your email, and name the workspace your team will use.
- 02Connect a channel
Pair WhatsApp with a QR code or add a Telegram bot, then bring customer conversations into view.
- 03Invite the team
Give each person a role, then start assigning conversations.
Common questions
Before you connect a channel.
What is WATeamInbox?
WATeamInbox is an omnichannel web inbox for teams answering customers together. Each teammate has their own account, while the team shares WhatsApp and Telegram conversation history, assignments, and notes.
Who is it for?
Teams where two or more people answer customer conversations across WhatsApp, Telegram, or both. It is useful when you need clear ownership, handoffs, and shift coverage.
Is WATeamInbox open source?
Yes. The application is published under the MIT License. You can inspect the code, deploy it yourself, and use the self-hosting docs without a Cloud subscription.
How does the Cloud trial work?
Create an account at app.wateaminbox.com, verify your email, and create a workspace. You receive Starter capacity for 7 days without entering a card. The trial is limited to one workspace per account, and a WhatsApp number cannot be reused for another free trial. See Cloud pricing for trial limits and monthly plans.
Can I run it myself now?
Yes. Start with the repository and the self-hosted deployment guide. As with any beta software, review the infrastructure, data handling, backups, and connected-channel risks before production use. Practical write-ups also live on the WATeamInbox blog.
Which channels are available?
WhatsApp linked-device and Telegram Bot are available today. WhatsApp Cloud API, email, Messenger, and Instagram are planned but not currently available.
Is this an official WhatsApp or Telegram product?
No. WATeamInbox is independent and is not affiliated with, endorsed by, or sponsored by WhatsApp, Telegram, or Meta. WhatsApp linked-device support uses an unofficial client library; Telegram uses the Bot API.
No more “I thought you had it”